Orders from the Site may be returned for a period of 30 days from the date of purchase.  All returns must be in complete cases, in new un-used condition .   We do not accept FBA removal orders as a means of returned product.  If you ordered by credit card, your account can expect to be credited within 2 - 4 weeks.  All returns are subject to 25% restocking fee.  

From date of purchase, CUL Distributors, LLC guarantees to repair or replace any product found defective in material, construction or workmanship under normal use and following care instructions. This excludes damage from misuse or abuse. Minor imperfections and slight color variations are normal. Plastic and wooden components not covered under warranty. If you feel your CUL Distributors, LLC product has a manufacturing defect, please contact our Consumer Service Department by phone at 1-858-748-2200 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for return procedures and a return authorization number. All costs, except the shipping to us, will be covered under the terms of the warranty.  You will only be responsible for the initial cost of shipping the product back for warranty evaluation.  Once the product has been evaluated and deemed to have a manufacturing defect, it will be replaced.  If the item is no longer available, it will be replaced with the most comparable item in our current collections.

Please be sure to address your return to the following processing center:

 

CUL Distributors, LLC
Attn:  RETURNS 
12525 Kirkham Ct
Poway, CA 92064